Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
J2A Salon Complaint - J2A, Absolutely horrendous.
J2A Salon Complaint

J2A Salon Complaint

ADVERTISEMENT

J2A, Absolutely horrendous.


I wish I had taken into account the many negative reviews of this salon before I went ahead and booked my treatment. The receptionist, Bev, was tremendously rude over the phone - she was defensive and very unproductive. It seems like she hasn't had much experience or training in how to deal with customers over the phone. She seemed frustrated and annoyed when I was deciding on a date to have the treatment.

The salon itself was surprisingly dirty. I assumed that other reviews might have exaggerated, but it really is an uncomfortable, cold and dirty place. Towels were damp and smelly.

My 'treatments' were a joke. The beautician didn't listen to my preferences with my nail shape and length, cutting them bluntly instead of filing. She didn't remove my polish and instead just painted over old chipped polish. I had a facial that I could have done myself at home, just a simple mask with no massage, toner or moisturiser. The beautician didn't know anything about the products she was using when I asked about ingredients.

Clearly, this salon needs to rethink the way it treats its customers. I felt uncomfortable and tense all the way through; never offered so much as a drink of water! The staff don't seem to take any pleasure in their work, and aren't really up to the job.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to J2A Salon
SUBMIT a ticket
for J2A Salon
WATCH videos
for J2A Salon
More J2A Salon Reviews and Complaints MORE reviews and complaints
for J2A Salon

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More J2A Salon reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team